Terms and Conditions Policy
These online shopping terms and conditions apply to all orders which you, the customer, place using this website www.hansaflowers.ae
We only sell items to adults (i.e. those aged 18 or over). If you are under 18, you may use this website only with the involvement of a parent or guardian.
Colors, Specifications and Dimensions of Products
We have made every effort to display the colors, specifications and dimensions of items on the website as accurately as possible. The colors you see will depend on the resolution of your monitor, we cannot guarantee that your monitor’s display of any color will reflect accurately the color of the item delivered. We may from time to time vary the dimensions, specifications and quantities of items displayed on our website without prior notice. For example, the bouquets are subject to seasonal availability of flowers.
Availability of Items and Another Option
We accept orders for items subject to availability. If for any reason the items you ordered are no longer available, we will contact you using the contact details you supplied when placing your order and either:
Offer you an alternative item of equivalent quality and price if this is possible; or Cancel the item from your order and give you a full refund in respect of that item.
or If we are unable to contact you or do not receive a response from you, we will process any remaining items on your order and refund you for the items we were unable to supply.
Your Personal Profile
You will need to register with us to purchase items using this website. You are responsible for maintaining the confidentiality of your account user name and password and for preventing unauthorized access to your profile. You agree to accept responsibility for all activities that occur under your account or password. Please take all necessary steps to ensure that the user name and password is kept confidential and secure. Please inform us immediately if you have any reason to believe that your user name and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorized manner.
Please ensure the details you provide us with on registration are correct and complete and inform us immediately of any changes to those details (e.g. change of email or postal address). You can access and update your registration details using the “My Account” area of the website.
We reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Alterations to this Website and Terms and Conditions Policy:
We reserve the right at any time to make changes to this website, these on-line shopping terms and conditions, privacy Statement and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the website or order items from the website. Changes which we are required to make by law could apply to orders which you have already made. If any of the on-line shopping terms and conditions forming the contract between us are deemed invalid, void or unenforceable for any reason, it will be deemed severable and not affect the validity and enforceability of the remaining terms and conditions.